We currently do not offer in-store pickup. All orders are shipped directly to the provided address.

Contact our support team with photos of the damage and your order details for assistance with returns or replacements.

Delivery times are estimates given in good faith. Minimum delivery time is 2 days, and the maximum is 10 days, depending on your location and selected shipping option.

For questions about returns and cancellations, please review our Return Policy at Return Policy.

You can contact us via phone at +91 7013099879, email at policies@kroila3d.in, or through our online contact form at Support Contact Form.

After your order is shipped, you’ll receive a tracking number via email. Use this to track your order online.

Shipping rates and estimated delivery times are displayed at checkout. Select your desired option, and we will provide additional shipping details if necessary.

Contact us immediately if you need to change your address. We can update it if the order hasn’t been processed yet.

Contact our support team for assistance and tracking updates if your order is delayed.